JOSC is committed to to deliver the most appropriate training available for our stuff, using multimedia tools that allow a convenient and cost effective solution for our distribution network. Also, we offers a variety of interactive computer based trainings and different instructor led courses at our training location .
As a technician you always have to face the problems of the customers, troubleshoot and repair machines. To support you in your daily work we follow our Partners programs offer for a broad range of technical courses. These courses are divided into levels, and build a development path for our technical colleagues , illustrated below.
As a Customer Support Representative we have to deal with a wide offering of Customer solutions from our partners as a standard to our customers. These offerings include Customer Support Agreements, MATRIS, lubricants, Volvo Tooth System, Care Track and more. The CSR plays a vital role in increasing both revenue and customer satisfaction. To our CCL program you can broaden your knowledge also to keep up with the most advanced technical training from Mahindra and from other brands we are dealing with